Case Introduction
Company E
Industry: Energy company
Purpose of usage: To conduct certification exams for managers at in-house sales branches
Number of users: Over 600
Training format: Assignment for internally developed certification tests (including mock and main exams)
Company E was seeking a system capable of online implementation and management of certification exams related to their in-house qualification system, which are conducted several times a year.
They required the system to ensure fair and accurate examination conduct, specifically by allowing examinees to access content, view answers and scores only during specific periods like the examination window. Additionally, they needed examinees to receive notifications at specific timings such as during system registration, and for administrators to monitor real-time progress to provide timely follow-ups to examinees.
By implementing Coursebase, the company was able to achieve the following.
✓ By utilizing features like course visible dates, display/hide answers option, and automatic notification emails, they became able to automate various operations related to exam administration, which led to a reduction of administrator workload.
✓ With the Coursebase interface compatible with all devices/browsers, and automatic grading function for exams, they became able to ensure the fairness of examinations without being affected by examinees' user environments or human errors during grading.
✓ By being able to monitor the enrollment status in real-time via the report function, they became able to quickly and smoothly confirm exam completion and provide follow-ups for specific examinees.