FAQ

Coursebase LMS is used across industries and by organizations with a wide range of training needs and use cases. The main reasons companies choose Coursebase can be summarized in the following four points.

Fast and Intuitive: An exceptionally fast, lightweight user experience and a clean, intuitive interface make it easy to complete tasks quickly and without frustration.

Freedom from Limits: With no restrictions on storage, streaming, or concurrent access, you can focus entirely on managing learning without operational constraints.

Outstanding stability: Built with the latest technologies for high availability, Coursebase maintains performance even under heavy traffic, so you can rely on it with confidence.

Cost efficiency: The only cost is the platform subscription fee. Unlimited storage and streaming, initial setup, and administrator training are all included at no extra charge, and all features come standard. This significantly improves efficiency while keeping costs low.

Yes, absolutely. Coursebase is designed to be intuitive even for those using an LMS for the first time. Administrators can create courses, register users, and track learning progress without any special skills, while learners can access courses in just a few clicks.

In addition, the Coursebase support team is available 24/7 to handle inquiries, and free administrator training is also provided.

Coursebase is used by companies of all sizes - from large enterprises to small and medium-sized businesses - as well as by educational institutions and government organizations. Adoption spans a wide range of industries, including manufacturing, finance, staffing, and services.

For specific case studies and examples of how Coursebase is used, please see our Case Studies page.

We would also be happy to share additional case studies upon request. Please feel free to contact us anytime.

Yes. Many organizations use Coursebase to provide e-learning courses to their clients and to manage users on a client-by-client basis.

We would also be happy to share additional use cases upon request. Please feel free to contact us anytime.

Many companies using Coursebase feel that the learning management features built into a TMS alone are not sufficient, and therefore use Coursebase alongside their TMS.

These companies typically use the TMS for talent development planning and performance management, while relying on Coursebase for learning management. Data is integrated between the two systems via API, and login is simplified through single sign-on (SSO).

Yes. With Coursebase’s global infrastructure, users can enjoy fast and stable access from anywhere in the world.

The interface also supports 16 languages, enabling seamless learning management across international offices.

We would also be happy to share global use cases upon request. Please feel free to contact us anytime.

Yes, with Coursebase, you can automate attendance tracking, share training schedules and venue details, and manage blended training programs that combine in-person sessions with pre- and post-training e-learning.

We can also provide concrete examples and a free demo tailored to your training needs. Please feel free to contact us .

Yes. With Coursebase, all features including administrative functions are fully available on any device, whether PC, tablet, or smartphone.

We offer a wide range of e-learning courses, including management, compliance, IT skills such as AI, and language learning.

For a detailed list of course categories, please see our Content page.

We would also be happy to provide access to the Coursebase content catalog or a demo account where you can try the e-learning courses for free. Please feel free to contact us anytime.

The e-learning courses are offered on an annual subscription basis and can be accessed directly within Coursebase.

To get started, please follow these steps:

1. Select the e-learning courses you wish to subscribe to from our Content Services catalog.
2. Contact us with your selected courses and preferred subscription period.
3. We will provide you with a subscription quote and invoice.
4. Once payment is completed, the e-learning courses will be added to your Coursebase environment.

We would also be happy to provide our Content Services catalog upon request. Please feel free to contact us anytime.

Coursebase Content Services is an innovative solution designed to meet a wide range of corporate e-learning needs. Its key strengths include:

• Extensive course library: Over 1,000 e-learning courses across diverse fields. The catalog is continuously updated with new courses, allowing flexible subscriptions and easy switching of courses to fit your organization’s goals.
• Trusted content partnerships: Courses are provided through partnerships with more than 15 specialized content vendors. With Coursebase, you can access all of these vendors’ courses in a single platform, without needing to manage separate vendor contracts or platforms.
• Unlimited usage at a flat cost: During the subscription period, all subscribed courses can be accessed without limitation. Since the subscription is organization-wide, every registered user in Coursebase can access the content without additional per-user fees, making it more cost-efficient than many other e-learning services.

No, all features are included as standard in Coursebase, and they are available regardless of your usage plan.

In addition, new feature releases and version updates are provided at no extra cost. You can always use Coursebase in its latest version without any additional fees.

Yes, Coursebase can be easily implemented even by organizations using an LMS for the first time.

From project planning and implementation to ongoing operation, our dedicated support team provides comprehensive assistance. Specifically, we offer planning and setup of your learning environment, migration of content and user data, and administrator training - all at no additional cost - to ensure a smooth implementation.

You can start using Coursebase immediately after your account is issued. In many cases, the account can be issued on the same day.

Yes. We provide support for building a Coursebase learning environment tailored to your needs. If you have your own training content, we can guide you on how to create it within Coursebase or even assist with migrating the content directly.

We would be happy to provide the best recommendations based on your specific situation and needs. Please feel free to contact us anytime.

Yes. Coursebase provides full migration support from your current LMS at no additional cost.

We would be happy to propose the best migration approach based on your specific situation and needs. Please feel free to contact us anytime.

Yes. We provide a demo environment where you can experience all of Coursebase’s features free of charge.

We would be happy to set up a dedicated demo environment for you. Please feel free to contact us anytime.

No, Coursebase comes with an integrated course creation feature that makes it simple to build high-quality custom courses.

No, there is no limit on file size. With Coursebase, you can use unlimited storage and streaming at no additional cost.

In addition, each individual video file can be up to 5TB in size.

No, there is no limit on concurrent access. Coursebase is designed to handle tens of thousands, even hundreds of thousands of users simultaneously, while always delivering a smooth experience.

Yes, Coursebase supports SAML-based SSO integration, which clients can use free of charge.

For example, you can integrate with your HR systems, talent management systems, customer management systems, or content platforms such as Udemy Business to simplify login.

Yes, Coursebase supports API integration, and clients can use our APIs free of charge.

For example, you can integrate with your HR systems, talent management systems, customer management systems, or content platforms such as Udemy Business, enabling seamless data exchange between those systems and Coursebase.

We take robust measures to protect your valuable data.

For example, all data in transit and at rest is encrypted, and we use advanced detection and protection technologies including strong firewalls. Our infrastructure is hosted on Amazon Web Services (AWS), the world’s largest cloud platform trusted by government agencies, global enterprises, and many leading SaaS companies. AWS provides state-of-the-art technology, services, security, and compliance, adhering to global standards such as ISO, SOC, and FISC.

Coursebase is available on all devices (PC, tablet, smartphone), across all browsers (Google Chrome, Microsoft Edge, Safari, etc.), and on all operating systems (Windows, Mac).

The interface is fully optimized to display seamlessly in any environment.