Case Introduction
Company F
Industry: Electronics manufacturer
Purpose of usage: To provide and manage e-learning content for sales agencies/distributors
Number of users: Over 70,000
Training format: In-house developed e-learning content for sales agencies/distributors
Company F was seeking a Learning Management System (LMS) capable of providing learning content on how to handle their products to sales agencies worldwide. They needed to meet the following training management requirements.
- Able to manage training according to user attributes, such as by sales agency or nationality
- Able to issue completion certificates to sales agency participants upon successful course completion, proving their product knowledge for selling the products
- Accommodate all user environments, including user language, given the presence of overseas sales agencies,
By implementing Coursebase, the company was able to achieve the following.
✓ By creating training groups based on user attributes, they became able to set content and management permissions for each group.
✓ With the certificate feature, they became able to automate the certificate issuance operations for sales agency representatives.
✓ By being able to identify qualified individuals who hold certificates, performance management has become easy and accurate.
✓ With the translation feature, by registering content in multiple languages for a single course, they became able to achieve multi-language support while minimizing the management burden..
✓ With API and SSO integration, they became able to utilize data stored in various systems in conjunction with Coursebase, improving convenience.